Gather round! On this episode of TribeTalk we’re discussing giving thanks. Not giving thanks over mashed potatoes (but you are welcome to BYOMP -- bring your own mashed potatoes), but giving thanks to customers through targeted messaging.
Four reasons to incorporate thank you messages into your automated emails, landing pages, and SMS channels:
They help you build a healthy long-term relationship with customers, without making all of your emails seem like directives to buy, buy, buy.
You can use thank you messages as a ripe opportunity to cross-sell and upsell relevant products.
You’re establishing a two-way relationship to your brand, especially for full online eCommerce stores.
These messages are an unobtrusive opportunity to keep the customer interested in your store with upcoming drops or discounts.